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scribe2go – Case Study

January 26, 2010

scribe2go

OBJECTIVE
Make the busy sales professionals’ day manageable by collecting, recording, assigning, updating and planning a daunting multitude of sales tasks and actions. In short – capture an entire day’s activities on the fly.

SOLUTION
The challenge was solved with a comprehensive SaaS tool which tracks voice communication, transcribes voice to text, allocates calls to records, updates CRM activities, sets follow-up actions. Reliability and security is ensured by a robust telecom-grade platform.

RESULT
Sales professionals can focus on revenue generating tasks instead of administration. Increases efficiency, improves organization and allows timely decision making by ensuring real time access to information.

Author: Maria Williamson

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